Used Parts Policy

At Braun Northwest, we specialize in providing high-quality, reliable used parts to help you get the most out of your vehicle. We understand that buying used parts requires trust, and we are committed to transparency and ensuring you receive functional components.

Please review our policy regarding used parts before making a purchase:

1. Condition of Used Parts

All used parts sold by Braun Northwest are thoroughly inspected, tested (where applicable), and guaranteed to be usable and free of major defects that would impair their intended function.

• Usable: This means the part performs its primary intended function.
• Free of Major Defects: This signifies that the part does not have significant structural damage, cracks, breaks, or malfunctions that would prevent it from being installed or operating correctly.

Please Note: As these are used parts, they may exhibit typical signs of wear and tear consistent with their age and previous use. This can include, but is not limited to:

• Minor scratches, scuffs, or cosmetic imperfections
• Surface rust on non-critical areas
• Dust or light dirt
• Normal wear on mounting points or connectors

These minor cosmetic imperfections do not affect the part's functionality and are not considered major defects.

2. Product Images

The images displayed on our product pages for used parts are intended to be representative examples of the item you will receive. Due to the nature of used inventory, where we may have multiple identical items in stock, the exact part you receive may not be the identical one pictured.

• Why Representative Images? We often stock multiple units of the same used part. To provide a consistent and efficient shopping experience, we use high-quality photos that accurately represent the general condition, type, and appearance of the part you are purchasing.
• What to Expect: While the specific item you receive may vary slightly in minor cosmetic details (e.g., the exact location of a small scratch, shade of dirt), it will always match the functional description and condition outlined in Section 1 ("Usable and Free of Major Defects").

3. Detailed Product Descriptions

We strive to provide accurate and comprehensive descriptions for all our used parts. Each product listing will clearly state:

• The part's make, model, and year compatibility (if applicable)
• Any known specific features or important notes
• If a part has any significant, non-standard defects beyond normal wear, these will be explicitly mentioned in the individual product description.

4. Compatibility

It is the buyer's responsibility to ensure the part is compatible with their specific application. We recommend:

• Verifying Part Numbers: Always cross-reference our part numbers with your existing part or the manufacturer's specifications.
• Consulting a Professional: If unsure, please consult with a qualified mechanic or specialist before purchasing.

5. Returns and Warranty

We stand by the functionality of our used parts. Please refer to our Refund policy – Braun Northwest, Inc. for detailed information on our return policy, including:

• Eligibility for returns
• Return process
• Conditions for refunds

Generally, if a part is found to be non-functional or to have a major defect not described, we will accept a return in accordance with our refund policy.

6. Contact Us

If you have any questions or require further clarification about a specific used part or our policy, please do not hesitate to email us at ServiceDept@BraunNorthwest.com. We are here to help!